The slides in this presentation provide an overview of the learning module content. They are designed to be used in a ‘train-the-trainer’ model to reinforce what people have learnt about teach-back, or to introduce new learners to the topic.
Evaluating teach-back – how do we know it is working?
You may want to evaluate the use of teach-back in your setting. Some strategies used by others include:
- Changes in self-reported use of teach-back by healthcare workers over time.
- Changes in client knowledge about their condition, before and after teach-back is used.
- Decreases in readmission rates for issues where client understanding of self-management is paramount.
- Peer observation of how individual staff use teach-back.
- Chart audit to see how many times teach-back is being documented.
- Changes in satisfaction surveys of clients or caregivers.
Additional health literacy resources
There are many resources available on the internet to support health literacy practice and the use of teach-back. Here are just a few:
Links to National Action Plans and Statements for Health Literacy
Additional resources about teach-back and health literacy