Upon completing this interactive learning module, you will be able to:
- Explain the value of teach-back as a person-centred approach for improving client experiences and outcomes
- Define the teach-back method and the key components for its effective use
- Provide concrete examples of where you might use it in your day-to-day practice
Part 1: Sections 2 to 6 give the background and evidence for the importance of good communication, and the role of teach-back in improving client experiences, outcomes and safety.
Part 2: Sections 7 to 13 describe the steps of teach-back in detail, including techniques and resources to support its use.
Parts 2 and 3 will test your knowledge of teach-back.
How long it will take
This module will take approximately 30-45 minutes to complete.
Teach-back is a useful tool for all healthcare workers who interact with patients, clients and consumers in their everyday practice.
If you would like to contact us please email Alison Beauchamp (The University of Melbourne)
or Amanda Justice (South East Sydney Local Health District)