Part 1: Sections 2 to 6 give the background and evidence for the importance of good communication, and the role of teach-back in improving client experiences, outcomes and safety.
Part 2: Sections 7 to 13 describe the steps of teach-back in detail, including techniques and resources to support its use.
Parts 2 and 3 will test your knowledge of teach-back.
How long it will take
This module will take approximately 30-45 minutes to complete.
Teach-back is a useful tool for all healthcare workers who interact with patients, clients and consumers in their everyday practice.