Kessels, R. 2003. Patients’ memory for medical information. JRSM. 96(5), 219-222.
Engel, K. 2009. Patient comprehension of emergency department care and instructions: are patients aware of when they do not understand? Annals of Emergency Medicine. 53(4), 454-461.e415.
Australian Commission on Safety and Quality in Health Care. Health literacy: Taking action to improve safety and quality. Sydney: ACSQHC, 2014.
Start this section by listening to this audio.
Click the play button below and then check your understanding in the section that appears underneath.
What can you remember, what did you understand?
Tick which of the following were in the instructions
The first and third options are correct. This shows the difficulty some people can have when hearing new information or complex, unfamiliar jargon that is out of context. Many people remember the first thing they hear – was this the case for you with this activity?